Shipping Policy

At Bruhathi International, we strive to ensure timely and safe delivery of your orders. This Shipping Policy outlines the terms related to shipping and delivery of our products.

Shipping Locations

We currently ship across India.
International shipping may be available upon request. Please contact us for more details.
Customers also have the option to collect their orders in-store.

Shipping Charges

Shipping charges vary based on the delivery location, order size, and selected shipping method.
The final shipping cost will be displayed at checkout.
Any additional customs duties, taxes, or import fees for international shipping are the responsibility of the customer.

Delivery Timeframes

Standard delivery within India: 5-7 business days.
Express delivery: 2-4 business days (extra charges apply).
Custom or bulk orders may take additional processing time. Estimated delivery time will be provided at the time of order confirmation.

Order Processing & Dispatch

Orders are processed within 1-2 business days after payment confirmation.
Orders placed on weekends or holidays will be processed the next business day.
A confirmation email with tracking details will be sent once the order is dispatched.

Tracking Your Order

Customers will receive a tracking number via email/SMS once the order is shipped.
You can track your order on our website or through the courier service’s website.

Delivery Issues

If the package is delayed beyond the expected timeframe, please contact us for assistance.
If a package is lost in transit, we will assist in coordinating with the courier service for resolution.
If the delivery attempt fails due to an incorrect address provided by the customer, re-shipping charges may apply.

In-Store Pickup Option

Customers can choose to collect their orders in-store.
Once the order is ready for pickup, a notification will be sent via email or SMS.
A valid ID and order confirmation must be presented at the time of pickup.

Damaged or Missing Items

If you receive a damaged or incorrect item, notify us within 24 hours of delivery with photos of the package and product.
Missing items must be reported within 48 hours of receiving the order.
We will investigate and provide a replacement or refund based on the situation.

Returns & Cancellations

Orders once shipped cannot be canceled.
Returns are subject to our Return & Refund Policy.